SUPPORT
Maintenance and care:
- Regular information service
- Legal changes
- Program documentation
- Update of program changes
- Archiving of programs
Point’s remote maintenance
For remote maintenance with our clients we apply the remote maintenance software from TeamViewer. The software doesn’t require any installation on the desktop. All data that is being exchanged during the session are secured from external attacks.
Please find here all information about TeamViewer’s security:
TeamViewer security
Instruction for remote service
- Please click on this to start TeamViewer
- Please confirm the notice for carrying-out
- On the next window you will find an ID and a password
References: As soon as the TeamViewer window is closed, the connection will be interrupted. Please note: a new password will be given at every new program start of TeamViewer.